The quote I chose is from Illich’s “To Hell With Good Intentions.” It appears on page 318 as Illich is talking about how middle-class volunteers can do little to help a Mexican village. Illich says, “At worst, in your “community development” spirit you might create just enough problems to get someone shot.” This reference to community development evokes ideas of building homes and digging wells, the kind of physical labor that our definition of service (to perform routine maintenance or repair) embodies…